-
Christopher Maxwell
Director
-
Louise Lan
Manager | Operations
-
Bronson Ehlers
Customer support lead
-
Summer Xia
Process lead
Built on trust. Backed by boots on the ground.
In the global trade of refurbished devices and spare parts, one thing has always been in short supply: trust.
At Allied, we’re on a mission to fix that.
We provide quality control and testing services in Hong Kong and Shenzhen so European buyers can confidently purchase from the world’s biggest tech market - without the usual guesswork, risk, or disappointment.
About Allied
Real audits. Real follow-up. Real improvement.
Our story started with iPhone screens. That’s our DNA — understanding the difference between a good part and one that only looks good. Over time, we expanded into all smartphone spare parts: batteries, cameras, flex cables, charge ports and we learned the hard way what goes wrong when you take a supplier’s word for it.
In 2019, we launched a full-device buyback program in Europe through Smartgrade, co-founded with our third partner Harmonie Dutillieux, who now serves as President. Together, we built one of the most competitive and trusted asset recovery operations on the continent.
But something clicked.
We thought: Why should we keep this advantage to ourselves?
Every refurbisher in Europe is working hard. They deserve to succeed.
And that’s when Allied was born — to let others benefit from the same local insight, testing power, and trust-building process that helped us grow.
-
Peter Peng
Operations | Hong Kong
-
Berries Gao
Quality control lead
-
Sugar Zhao
Quality control technician
-
PaoPao Li
Quality control technician
-
Cream Gao
Quality control technician
-
Hai Jin
Quality control technician
-
Jenny Wang
Quality control technician
-
Chen Hu
Quality control technician
Our Team
The True Engine of Allied
What makes Allied possible isn’t just the business model — it’s the people behind it.
We’re proud to have a tight-knit, experienced team of over 30 professionals, from sourcing specialists and quality managers to logistics experts, testers, and graders. Many have been with us since the early days — including three incredible managers who’ve been by our side for more than a decade.
In an industry known for high turnover, our exceptional employee retention is something we truly pride ourselves on. Why? Because building a reliable QC operation across continents takes time, trust, and shared standards - and you only get that when people stay, grow, and care.
Our core Chinese team is fully integrated into Western quality expectations, and vice versa — we’ve spent years aligning cultural understanding with technical know-how. That’s why we don’t just check devices. We know what European clients expect, and we bake that into everything we do — from grading protocols to final packing.
Allied isn’t just a service. It’s a system — built on process, people, and love for doing things right.
What We Do
We help refurbishers, retailers, online marketplaces, resellers, insurance companies and repair chains in Europe buy with confidence by offering:
- Local testing labs in Hong Kong and Shenzhen
- Device grading and part verification before shipment
- Transparent reporting with no fluff and no sales spin
- A European mindset paired with Asian market know-how
Whether you’re buying full devices, spare parts, or liquidation stock, we act as your eyes, ears, and quality gatekeeper.
Our mission
To make tech sourcing in Asia as trustworthy, transparent, and profitable as it should be — not just for us, but for every hardworking European refurbisher fighting to build a great business.
How We’re Different
- We're independent - we don’t sell stock, so we have no reason to skew results
- We're local - our team inspects where the deals happen, not from a distance
- We're experienced - with 15+ years in refurb and reverse logistics, we know every trick in the book
- We're transparent - you'll get detailed reports, clear photos, and honest assessments
- We're obsessed with quality - because your reputation depends on it